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Our training courses

After-sales now represents one of the biggest sources of productivity.

Our user customers have to find concrete solutions to optimise their organisation and boost their efficiency. Thanks to our training skills and deployment experience, we can provide content and a training approach that are ideally suited to each aspect of after-sales.

In fact, due to our successful experience of providing support in the automotive industry, we have even been asked to adapt our training techniques for other sectors, such as motorbikes, HGVs and shipbuilding.

Continuous improvement

We provide full training for our users, from installation throughout the lifetime of our products.

Cooperation on the ground

Each session is tailored to the real-life conditions and configuration of each customer.

Customer focus

Our user customers understand how to use all the product features on behalf of their end customers.

Amélioration continue

Nous assurons toutes les formations de nos utilisateurs depuis l’installation et pendant toute la durée de vie de nos produits

Priorité au client

Nos clients utilisateurs appréhendent l’utilisation de toutes les fonctionnalités produit au profit de leurs clients finaux

Coopération terrain

Chaque formation est adaptée aux conditions terrain de chacun de nos clients et à leur configuration

Discover our training courses

The digital platform for streamlined after-sales management

Discover

Past trainees

Nicolas SCHMIT

Parts and Servicing Director

We installed MecaPlanning in 2019, when KIA in Morocco was taken over by the GBH group. 3Dsoft provided fantastic support on the ground and trained all our teams. Now the training team provide refresher courses remotely every year, and we contact them regularly whenever new staff arrive. Their support is vital and the team is always available. Thank you!

Philippe TROVA

Parts and Servicing Manager

A great team, always ready to listen, and Jessica has provided explanations about each individual’s use of the system. I highly recommend MecaPlanning.

A few figures

Acquisition rate (2022):

87

Satisfaction rate (2022):

9.2

Number of sites trained (2021):

269

Our training team

Franck HAMIAUX

3Dsoft trainer

Gaspar LOPEZ

3Dsoft trainer

Jayom PAUPIAH

3Dsoft trainer

Jean KOUAKOU

3Dsoft trainer

Vincent PIRMET

3Dsoft trainer

Thierry LEVIEIL

3Dsoft trainer

Philippe D’ANGELO

3Dsoft trainer

Alain PERROTTON

3Dsoft trainer

Raphaël SCHNELL

3Dsoft trainer

Richard FAVRAUD

3Dsoft Referent Trainer

Jean-Michel PERRAULT

3Dsoft trainer

Jessica LOPES

Coordinator/Disability contact

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