After-sales now represents one of the biggest sources of productivity.
Our user customers have to find concrete solutions to optimise their organisation and boost their efficiency. Thanks to our training skills and deployment experience, we can provide content and a training approach that are ideally suited to each aspect of after-sales.
In fact, due to our successful experience of providing support in the automotive industry, we have even been asked to adapt our training techniques for other sectors, such as motorbikes, HGVs and shipbuilding.
We provide full training for our users, from installation throughout the lifetime of our products.
Cooperation on the ground
Each session is tailored to the real-life conditions and configuration of each customer.
Our user customers understand how to use all the product features on behalf of their end customers.
Nous assurons toutes les formations de nos utilisateurs depuis l’installation et pendant toute la durée de vie de nos produits
Priorité au client
Nos clients utilisateurs appréhendent l’utilisation de toutes les fonctionnalités produit au profit de leurs clients finaux
Chaque formation est adaptée aux conditions terrain de chacun de nos clients et à leur configuration
Discover our training courses
The digital platform for streamlined after-sales management
Parts and Servicing Director
We installed MecaPlanning in 2019, when KIA in Morocco was taken over by the GBH group. 3Dsoft provided fantastic support on the ground and trained all our teams. Now the training team provide refresher courses remotely every year, and we contact them regularly whenever new staff arrive. Their support is vital and the team is always available. Thank you!
Parts and Servicing Manager
A great team, always ready to listen, and Jessica has provided explanations about each individual’s use of the system. I highly recommend MecaPlanning.
A few figures
Acquisition rate (2022):
Satisfaction rate (2022):
Number of sites trained (2021):
Our training team
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